Company Disclosures
AUTHORISED FINANCIAL SERVICES PROVIDER
DEEPAK INSURANCE BROKERS CC is an authorized financial services provider (FSP number 6610) in terms of Section 8 of the FAIS Act.
A copy of our licence certificate is available on request.
| FSP Name | Deepak Jivan Insurance Brokers CC |
| Registration number | CK No 1990/012142/23 |
| Contact person | Deepak Jivan or Kapil Jivan |
| deepak@djib.co.za | |
| Telephone number | 031 562 1559 |
COMPLIANCE OFFICER
| Name | Masthead (Pty) Ltd |
| Telephone number | 021 686 3588 |
| Email address | info@masthead.co.za |
| Website | www.masthead.co.za |
For a copy of our Statutory Disclosure Notice, please click here and here.
CONFLICT OF INTEREST MANAGEMENT POLICY
DEEPAK INSURANCE BROKERS CC has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.
The Conflict of Interest Management policy is published on our website, click here to read it. You can also email deepak@djib.co.za to obtain a copy of it.
COMPLAINTS PROCEDURE
Should you wish to pursue a complaint against a key individual or representative of DEEPAK INSURANCE BROKERS CC, you should address the complaint in writing to us at deepak@djib.co.za.
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 324 766. The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.
TCF POLICY
Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Services Board to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSB seriously, in particular, the requirement to treat customers fairly. It can be read here.
PRIVACY POLICY
DEEPAK INSURANCE BROKERS CC is committed to maintaining the privacy and security of its customers’ personal and private information. Our privacy policy outlines our practices and commitment to the customer and can be read here.
PAIA MANUAL
This information manual provides an outline of the types of records held by DEEPAK INSURANCE BROKERS CC and explains how one may submit requests for access to these records in terms of the Promotion of Access to Information Act, 2 of 2000 (“the Act”). It can be read here.
WEBSITE DISCLAIMER
Whilst every care is taken to ensure that the information on DEEPAK INSURANCE BROKERS CC website is current and accurate, please click here to read our full disclaimer notice.
Any additional information or concerns can be found and raised with the Information Regulator, who can be contacted as shared below, but please feel free to contact DJIB first to discuss any questions or concerns you may have:
Any additional information or concerns can be found and raised with the Information Regulator, who can be contacted as shared below, but please feel free to contact DJIB first to discuss any questions or concerns you may have:
Telephone
012 406 4818
Contact Us
Physical Address
17 Armstrong Avenue, La Lucia, 4051
Postal Address
P.O.Box 22112, Glenashley, 4022
Email
Telephone
031 562 1557 (8)
Social Media
Privacy Policy
Click here to view
Send An Enquiry
Contact Us
Postal Address
P.O.Box 22112,
Glenashley,
4022